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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.
Swiss-Garden Hotel in Kuala Lumpur offers a modern and convenient experience. Enjoy dining options, an outdoor pool, and a fitness center. Explore the nearby Museum of Illusions for a unique adventure. Experience comfort and excitement at Swiss-Garden Hotel Bukit Bintang in Kuala Lumpur. Located in the vibrant Bukit Bintang district, this luxury hotel offers easy access to shopping malls, nightlife, and international cuisines. Enjoy modern rooms with AC, Wi-Fi, and stunning city views. Relax by the swimming pool and dine at the on-site restaurant serving delicious dishes. Explore nearby landmarks like Pavilion Kuala Lumpur, Menara Kuala Lumpur, and Berjaya Times Square. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Located in heart of Kuala Lumpur
Check-in [24-hour]
Airport transfer
Great Breakfast
Great View
Front desk [24-hour]
Airport transfer
Shuttle service
Free Wi-Fi in all rooms!
Luggage storage
Swimming pool [outdoor]
Fitness center
Restaurants
8 travelers have booked today.
Based on 6,561 verified reviews
8.7
8.6
8.5
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2.0
Location rating score
There are 297 places in walking distance!
Value for money | 8.4 |
Distance to city center | 3km |
Location rating | 8.7 |
Nearest airport | Sultan Abdul Aziz Shah Airport (SZB) |
Distance to airport | 17.2 km |
What interesting attractions are near by Swiss-Garden Hotel Bukit Bintang Kuala Lumpur that are in walking range?
While staying at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur, start off your vacation by discovering the closest attractions that are within close proximity to the property which include Old Asia, Sun Complex, and Sarawak Paradise in Borneo.
What bars are nearby Swiss-Garden Hotel Bukit Bintang Kuala Lumpur?
While lodging at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur, delight in your evening or night out at Sixty Nine Bistro, Olé Café, and Healy Mac's (Bukit Bintang) to get the most out of your nightlife.
What is the minimum age requirement for guest at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur?
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur only allows visitors that are over 18 years old to stay at this property. In case you're looking for child- or family-friendly properties, please navigate to property facilities filter feature and select the "family/child friendly" filter for more options.
How many floors does Swiss-Garden Hotel Bukit Bintang Kuala Lumpur have?
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur has a total of 15 floors.
How long do visitors normally stay at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur?
Verified past guests that have stayed at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur had an average nightly stay of 2 nights at this property.
In which languages can Swiss-Garden Hotel Bukit Bintang Kuala Lumpur's personnel communicate?
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur can communicate in 6 languages and supports well-known languages such as English and Mandarin Chinese for visitors traveling to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.
What do visitors like most about Swiss-Garden Hotel Bukit Bintang Kuala Lumpur?
Past guests that stayed at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur have given this property a rating of 8.726 for its outstanding location as the major highlight for their stay.
What is the typical rating that verified Group travelers have given to Swiss-Garden Hotel Bukit Bintang Kuala Lumpur?
Verified group travelers that have stayed at this property have given Swiss-Garden Hotel Bukit Bintang Kuala Lumpur an average rating of 8.0. You can find more comprehensive customer assessments and comments by filtering for a specific type of verified travelers down in the review section.
Is breakfast offered at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur?
Wake up to an amazing buffet and a la carte breakfast at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur. Travelers can enjoy breakfast offered with an additional charge of 28 MYR for children and 48 MYR for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is usually included for less than buying it at the property.
Experience Luxury and Convenience at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
Welcome to Swiss-Garden Hotel Bukit Bintang Kuala Lumpur, a luxurious 5-star hotel located in the heart of Kuala Lumpur, Malaysia. With its prime location, this hotel offers guests a perfect blend of comfort, convenience, and sophistication. Whether you are traveling for business or leisure, Swiss-Garden Hotel Bukit Bintang Kuala Lumpur is the ideal choice for a memorable stay.
Upon arrival, guests can expect a warm welcome and impeccable service from the hotel's friendly staff. Check-in begins at 03:00 PM, ensuring that you have ample time to settle in and start exploring all that this vibrant city has to offer. The hotel features 325 elegantly designed rooms, providing a tranquil oasis for guests to relax and unwind after a long day of sightseeing or business meetings. Each room is equipped with modern amenities and stylish furnishings, ensuring a comfortable and enjoyable stay.
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur boasts a range of facilities to enhance your stay. The hotel was last renovated in 2019, ensuring that guests can enjoy modern and updated amenities throughout their stay. For those traveling by air, the hotel is conveniently located just 40 minutes away from the airport, making it easily accessible for both domestic and international travelers. Additionally, the hotel's proximity to the city center, which is just 3km away, allows guests to easily explore Kuala Lumpur's iconic landmarks, shopping districts, and vibrant nightlife.
Families traveling with children will appreciate the hotel's child-friendly policy. Children between the ages of 0 to 0 can stay free of charge, making Swiss-Garden Hotel Bukit Bintang Kuala Lumpur an excellent choice for a family vacation. The hotel's spacious rooms and attentive staff ensure that families have a comfortable and enjoyable stay.
Experience the epitome of luxury and convenience at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur. With its prime location, elegant rooms, and excellent facilities, this 5-star hotel is the perfect choice for a memorable stay in Kuala Lumpur, Malaysia.
Unwind and Stay Active at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur's Sports Facilities
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur is the perfect destination for fitness enthusiasts and those looking to stay active during their stay. With a range of sports facilities available, guests can enjoy a well-rounded and invigorating experience.
The hotel boasts a state-of-the-art fitness center equipped with modern exercise machines and equipment. Whether you prefer cardio workouts, weightlifting, or group classes, the fitness center has something for everyone. Stay motivated and achieve your fitness goals while enjoying panoramic views of the city.
For those seeking a refreshing swim, the hotel offers a spacious outdoor pool. Take a dip in the crystal-clear waters and soak up the sun on the comfortable loungers surrounding the pool. Whether you want to swim laps or simply relax, the pool provides the perfect setting for a leisurely afternoon.
Best of all, access to the fitness center is complimentary for all guests, allowing you to maintain your fitness routine without any additional cost. Stay active, stay fit, and make the most of your stay at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur.
Unparalleled Convenience at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur is dedicated to providing unparalleled convenience to its guests. With a wide range of top-notch facilities, your stay at this hotel will be nothing short of exceptional.
For those who prefer to have their laundry taken care of, the hotel offers a convenient laundry service. You can trust their professional staff to handle your garments with care, ensuring that they are returned to you fresh and clean.
Room service is also available, allowing you to indulge in delicious meals and snacks without leaving the comfort of your room. Whether it's a hearty breakfast to start your day or a late-night craving, the hotel's room service is just a phone call away.
To ensure the safety of your valuables, Swiss-Garden Hotel Bukit Bintang Kuala Lumpur provides safety deposit boxes in each room. You can have peace of mind knowing that your belongings are securely stored.
The hotel's concierge is always ready to assist you with any inquiries or requests you may have. Whether you need recommendations for nearby attractions or assistance with transportation arrangements, the friendly and knowledgeable concierge team is at your service.
Stay connected during your stay with Wi-Fi in public areas and enjoy seamless internet access throughout the hotel. Additionally, each room is equipped with free Wi-Fi, allowing you to stay connected with friends, family, and colleagues.
For your convenience, the hotel offers dry cleaning services, ensuring that your clothes are well taken care of during your stay. Luggage storage is also available, allowing you to explore the city without the burden of carrying your bags.
With daily housekeeping, you can expect a clean and comfortable room throughout your stay. The dedicated housekeeping team will ensure that your room is always tidy and well-maintained.
At Swiss-Garden Hotel Bukit Bintang Kuala Lumpur, convenience is at the forefront of your experience. With an array of facilities designed to make your stay effortless, you can focus on enjoying all that Kuala Lumpur has to offer.
Convenient Transport Facilities at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
At Swiss-Garden Hotel Bukit Bintang Kuala Lumpur, guests can enjoy a range of convenient transport facilities to make their stay hassle-free and enjoyable. The hotel offers airport transfer services, ensuring a smooth and comfortable journey from the airport to the hotel and vice versa. Whether you are arriving in Kuala Lumpur for business or leisure, the hotel's airport transfer service provides a convenient and stress-free option for transportation.
In addition to airport transfer services, Swiss-Garden Hotel Bukit Bintang Kuala Lumpur also offers tours to help guests explore the vibrant city of Kuala Lumpur. From iconic landmarks such as the Petronas Twin Towers to cultural attractions like the Batu Caves, the hotel's tours provide an opportunity to discover the beauty and diversity of the city. With knowledgeable guides and comfortable transportation, guests can immerse themselves in the rich history and vibrant culture of Kuala Lumpur.
For guests who prefer to explore the city on their own, the hotel also provides a car park with charges applied. This allows guests to conveniently park their vehicles and easily access the hotel and nearby attractions. Whether you are traveling by car or renting a vehicle during your stay, the hotel's car park offers a secure and convenient parking option. With these transport facilities, Swiss-Garden Hotel Bukit Bintang Kuala Lumpur ensures that guests have easy access to transportation options, making their stay in Kuala Lumpur convenient and hassle-free.
Luxurious Room Facilities at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
Indulge in a world of comfort and convenience with the luxurious room facilities at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur. Each room is equipped with state-of-the-art amenities to ensure a memorable stay.
Escape the tropical heat with the air conditioning system, allowing you to relax and unwind in a cool and comfortable environment. Wrap yourself in plush bathrobes provided in each room, adding a touch of luxury to your stay. Stay updated with the latest news by enjoying a complimentary daily newspaper, keeping you informed throughout your stay.
For your entertainment needs, enjoy a wide selection of in-house movies available in the comfort of your room. Get ready for a night out in the city with the hair dryer provided, ensuring you look your best. Catch up on your favorite shows or unwind with a movie on the television with satellite/cable TV channels.
Quench your thirst with the fully stocked mini bar, offering a variety of refreshing beverages. Keep your snacks and drinks cool in the refrigerator, perfect for a quick bite or a chilled drink. With these exceptional room facilities, Swiss-Garden Hotel Bukit Bintang Kuala Lumpur guarantees a comfortable and enjoyable stay for all guests.
Indulge in a Culinary Delight at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
At Swiss-Garden Hotel Bukit Bintang Kuala Lumpur, you can embark on a gastronomic journey like no other. With a range of dining facilities available, your taste buds are in for a treat.
Start your day off right with a visit to the hotel's breakfast buffet. Offering a wide selection of local and international dishes, you can indulge in a hearty meal to fuel your adventures in Kuala Lumpur. From freshly baked pastries to made-to-order omelettes, there is something to satisfy every palate.
For those who prefer to dine in the comfort of their rooms, the hotel also offers a convenient room service option. Whether you're craving a late-night snack or a full-course meal, the extensive menu has something for everyone. Enjoy a delicious meal in the privacy of your own space, without having to leave the comfort of your room.
In addition, Swiss-Garden Hotel Bukit Bintang Kuala Lumpur is proud to offer a halal restaurant on-site. Catering to the needs of Muslim guests, the restaurant serves a variety of halal-certified dishes that are prepared with utmost care and attention to detail. You can enjoy a worry-free dining experience, knowing that your dietary preferences and requirements are being taken care of.
With the hotel's commitment to providing excellent service, you can also expect daily housekeeping to ensure that the dining facilities are always clean and well-maintained. So whether you choose to dine in the restaurant, order room service, or enjoy the breakfast buffet, you can rest assured that your dining experience at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur will be nothing short of exceptional.
Luxurious and Spacious Rooms at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
Experience comfort and elegance at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur with its wide range of room offerings. Whether you are traveling alone, with a partner, or with your family, this hotel has the perfect room to suit your needs.
Choose from the Deluxe Hollywood Twin, Deluxe King, Deluxe Twin, Executive Double, Executive Twin, Family Room, Premier King, or Premier Twin. Each room is thoughtfully designed with your comfort in mind, offering spacious layouts and modern furnishings.
When you book these rooms on Agoda, you can enjoy the best prices and a hassle-free experience. Agoda guarantees the lowest rates for Swiss-Garden Hotel Bukit Bintang Kuala Lumpur, ensuring that you get the best value for your money. With Agoda's easy booking process, you can secure your desired room in just a few clicks, making your travel planning a breeze. So why wait? Book your stay at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur on Agoda today and indulge in a luxurious and comfortable experience.
Discover the Vibrant Heart of Kuala Lumpur at Bukit Bintang
Nestled in the heart of Kuala Lumpur, Malaysia, the bustling district of Bukit Bintang is a vibrant hub that offers a myriad of attractions, shopping, dining, and entertainment options. Known as the city's premier shopping and entertainment district, Bukit Bintang is a haven for shopaholics and food enthusiasts alike.
With its iconic shopping malls like Pavilion KL, Lot 10, and Starhill Gallery, Bukit Bintang is a shopper's paradise. From high-end luxury brands to trendy local boutiques, you'll find everything you desire within walking distance. Indulge in a retail therapy session or explore the vibrant street markets like Jalan Alor, where you can savor a wide variety of local street food.
Beyond shopping and dining, Bukit Bintang is also home to a thriving nightlife scene. From rooftop bars with stunning city views to trendy nightclubs and live music venues, there's something for everyone. Whether you're looking for a relaxing evening or an energetic night out, Bukit Bintang has it all. Stay at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur and immerse yourself in the vibrant heart of Kuala Lumpur.
Convenient Transportation Options from Kuala Lumpur Airports to Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
Located in the vibrant district of Bukit Bintang, Swiss-Garden Hotel Bukit Bintang Kuala Lumpur offers a convenient and comfortable stay for travelers visiting Kuala Lumpur, Malaysia. When it comes to reaching the hotel from the nearest airports, there are several transportation options available to choose from.
If you are arriving at Kuala Lumpur International Airport (KLIA), the most convenient and popular way to reach Swiss-Garden Hotel Bukit Bintang Kuala Lumpur is by taking a taxi or ride-sharing service. The journey from KLIA to the hotel takes approximately 1 hour, depending on the traffic. Alternatively, you can also opt for the KLIA Ekspres train, which connects the airport to KL Sentral Station. From KL Sentral, you can easily catch a taxi or take the monorail to Bukit Bintang, where the hotel is located.
For those arriving at Sultan Abdul Aziz Shah Airport, also known as Subang Airport, the easiest way to reach Swiss-Garden Hotel Bukit Bintang Kuala Lumpur is by taking a taxi or ride-sharing service. The journey from Subang Airport to the hotel takes around 45 minutes, depending on the traffic. Another option is to take the KTM Komuter train from Subang Jaya Station to KL Sentral, and then proceed to Bukit Bintang by taxi or monorail.
No matter which airport you arrive at, Swiss-Garden Hotel Bukit Bintang Kuala Lumpur is easily accessible and offers a convenient location for exploring the attractions of Kuala Lumpur. With its comfortable rooms, excellent amenities, and friendly staff, this hotel is the perfect choice for both business and leisure travelers.
Discover the Vibrant Surroundings of Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
Located in the heart of Kuala Lumpur, Swiss-Garden Hotel Bukit Bintang offers easy access to a myriad of exciting landmarks and attractions. Just a stone's throw away, Jalan Alor awaits with its bustling street food scene, where visitors can savor an array of delectable local delicacies. For thrill-seekers, the Berjaya Time Square Theme Park offers a thrilling experience with its exhilarating rides and entertainment options.
If shopping is on your agenda, look no further than Bintang Walk. This popular shopping district is home to a plethora of retail outlets, from high-end luxury brands to local boutiques. Immerse yourself in the vibrant atmosphere as you explore the various shops and indulge in some retail therapy.
For those seeking a dose of culture and entertainment, the Museum of Illusions is a must-visit. Step into a world of optical illusions and mind-boggling exhibits that will challenge your perception. Afterward, head over to Bangkok Jazz, a renowned jazz club that offers live performances and a cozy ambiance, perfect for a night out with friends.
These are just a few of the many attractions that surround Swiss-Garden Hotel Bukit Bintang Kuala Lumpur. Whether you're a food lover, a shopaholic, or a culture enthusiast, this vibrant neighborhood has something for everyone.
Convenient Public Transport Stations Near Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur is strategically located near several public transport stations, making it an excellent choice for travelers looking for convenience and easy access to explore Kuala Lumpur. Just a short walk away from the hotel, you will find Imbi Monorail Station, which provides a quick and efficient way to travel around the city. This station connects you to popular attractions such as the Kuala Lumpur City Centre (KLCC) and the iconic Petronas Twin Towers.
For those looking to explore Kuala Lumpur's vibrant street markets and local culture, Pasar Rakyat Bus Terminal is within close proximity to the hotel. This bus terminal offers a wide range of bus routes, allowing you to easily navigate through the city and discover hidden gems like Chinatown and Little India.
Hang Tuah is another nearby public transport station that provides easy access to various parts of the city. From here, you can conveniently reach SBK15 Muzium Negara, SBK20 Tun Razak Exchange, and SBK18A Bukit Bintang stations, which are all part of the Mass Rapid Transit (MRT) line. These stations connect you to major shopping malls, entertainment venues, and popular tourist attractions in Kuala Lumpur.
Whether you prefer to travel by monorail, bus, or MRT, Swiss-Garden Hotel Bukit Bintang Kuala Lumpur's location ensures that you have multiple options to explore the city hassle-free. With the convenience of these nearby public transport stations, you can easily navigate Kuala Lumpur and make the most of your stay at this stylish and comfortable hotel.
A Culinary Haven: Explore the Vibrant Dining Scene near Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
When it comes to dining options, Swiss-Garden Hotel Bukit Bintang Kuala Lumpur is surrounded by a myriad of culinary delights. Just a stone's throw away, guests can indulge in a variety of cuisines at renowned restaurants such as THE TOKYO RESTAURANT, Vcr, Serai Pavilion KL, Bijan Bar & Restaurant, Halab Gate Shawarma, Lot 10 Hutong Food Court, Damascus Bukit Bintang, Havana Bar & Grill, Burger on 16, and Tarbush Restaurant. Whether you're craving authentic Japanese dishes, artisanal coffee, traditional Malaysian fare, Middle Eastern delights, or even mouthwatering burgers, these dining establishments are sure to satisfy your taste buds. With such a diverse range of options right at your doorstep, you'll never run out of dining experiences to explore during your stay at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur.
Shop 'til you drop at Bukit Bintang's vibrant shopping landmarks
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur is situated amidst a plethora of shopping landmarks, making it the perfect destination for avid shoppers. Just a short stroll away, you'll find yourself at Lot 10 Mall, a premier shopping destination known for its upscale boutiques and international brands. If you're a fan of all things artsy, don't miss out on Art Seni, a unique concept store that showcases local artwork and handicrafts. For those in search of luxury beauty products, Escentials offers a wide range of high-end skincare and fragrances. And if you're in the mood for some cultural shopping, head over to Jadi Batek Gallery or Craft Complex (Kompleks Budaya Kraf) where you can find traditional Malaysian crafts and textiles. With so many shopping options right at your doorstep, Swiss-Garden Hotel Bukit Bintang Kuala Lumpur is the ideal base for a shopping spree in Kuala Lumpur.
Affordable Luxury: Experience Swiss-Garden Hotel Bukit Bintang Kuala Lumpur at an Unbeatable Price
At Swiss-Garden Hotel Bukit Bintang Kuala Lumpur, you can indulge in the ultimate luxury experience without breaking the bank. With an average price of just $74 per night, this hotel offers exceptional value for money, making it an ideal choice for budget-conscious travelers.
Compared to the average price of a hotel room in Kuala Lumpur, which stands at $58, Swiss-Garden Hotel Bukit Bintang Kuala Lumpur provides an unbeatable deal. Not only do you get to enjoy top-notch amenities and impeccable service, but you also get to save more while experiencing the best that Kuala Lumpur has to offer.
With its prime location in the heart of the city's vibrant Bukit Bintang district, this hotel offers easy access to popular attractions, shopping malls, and entertainment venues. Whether you're visiting for business or leisure, Swiss-Garden Hotel Bukit Bintang Kuala Lumpur is the perfect choice for travelers seeking affordable luxury and an unforgettable stay in Kuala Lumpur.
A Wonderful Stay at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur has received rave reviews from its delighted guests. With its new and modern design, this hotel offers a truly enjoyable experience. The rooms are impeccably clean, providing a comfortable and relaxing atmosphere. The staff members go above and beyond to ensure guests have a pleasant stay, with their helpful and friendly demeanor. The hotel's breakfast is highly praised, offering a wide variety of delicious options. The facilities are top-notch, providing everything guests need for a convenient and enjoyable stay. Overall, guests have described their experience at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur as wonderful, highlighting the cleanliness, friendly staff, and great breakfast.
Unforgettable Stay at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
Discover a world of exceptional hospitality and outstanding service at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur. With an impressive overall rating of 8.4, this hotel has garnered rave reviews from satisfied guests who have experienced its top-notch facilities, impeccable cleanliness, and prime location in the heart of Kuala Lumpur.
One of the standout features that guests consistently praise is the exceptional value they receive during their stay. With a remarkable rating of 8.4 for value, Swiss-Garden Hotel Bukit Bintang Kuala Lumpur offers an unparalleled experience at an affordable price. Guests appreciate the excellent amenities and services provided, ensuring that every penny spent is well worth it. From the well-appointed rooms to the luxurious spa and fitness center, this hotel goes above and beyond to provide an exceptional experience without breaking the bank.
The hotel's dedication to maintaining high standards is evident in its impressive rating of 8.2 for facilities and 8.6 for cleanliness. Guests are impressed by the well-maintained and modern facilities, which include a rooftop pool with breathtaking views of the city skyline. The rooms are elegantly designed with comfort and convenience in mind, offering a peaceful retreat after a day of exploring the vibrant city. The meticulous attention to cleanliness ensures that guests can relax and unwind in a hygienic and inviting environment throughout their stay.
Excellent8.2
Facilities
Excellent8.7
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 18 year(s).
The property facilities & rooms are all newly renovated.
Provided by verified guests of
Excellent
10 most recent verified ratings received by the property
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290 meters to public transportation
Airport transfer
Located in heart of Kuala Lumpur
Free Wi-Fi in all rooms!
Superb, will come again next time”
Great counter service, procedures were quickly completed. The room was also very clean. When I got hungry at night, I ordered the hotel's dinner and it arrived at my door in 25 minutes. The food was still warm. It felt like a five-star experience. It only took about 15 minutes to walk to Lot 10 Pavilion, and only five minutes to Alor Street. The hotel also provides parking services. I would definitely stay here again and highly recommend it. I give it five stars 👍
Warm greetings from Swiss Garden Hotel Bukit Bintang, KL! Thank you for taking the time to share your rating. We really appreciate your honest review and we hope to welcome you back to our hotel in the near future. - SHBB ADMIN
Good”
Booked the advertised 5* Hotel with the trusted name of Singaporean owned SGI marquee brand Swiss Garden Hotel in Kuala Lumpur. What a disappointment. Was welcomed at the front desk by the charming & helpful Mr Amirul. Mr. Amirul assigned me the reserved room efficiently with quality guest service & entertaining conversation. First rate gentleman. Took the lift to the 9th floor which was roasting hot & stuffy, clearly no AC in operation & entered the 9th floor corridor, also no AC working, into the room to discover it too was hot with AC off. AC only operates upon a key card being inserted. Clearly very much a budget approach to climate control throughout the hotel. Went to wash my hands to discover no soap or gel at the sink & one had to step into the walk-in shower & squeeze some shower gel from that dispenser to clean one’s hands. Went to dry my hands & couldn’t miss the shabby & frayed mid-sized bath towels due to no hand towels & no hand flannels. To top matters off grey speckled mould along the bathroom cupboard sink doors which were also swamped with stagnant water. Called housekeeping who informed me they were sorry but the hotel was mid-contract negotiations with their amenity supplier & for the time being no soap, gel or bathroom amenities were available other than the two large soap dispensers inside the shower cubicle. I then noticed no coffee sachets & though there were two teabags there was no creamer & no pen on the bedside pad for making notes. I wouldn’t mind if I’d booked & paid for a 3* or 3.5* or even a non-marquee branded 4* but Swiss Garden Hotel? Sorry, unacceptable at the high prices charged for a Kuala Lumpur Malaysian hotel. Mr. Amirul did his best to assist by finding a new room on the 13th floor & apologised for the current state of play. A slightly better room but no measure of Mr. Amirul great guest service skills can make up for a tardy, badly presented, rather run down establishment purporting to be a 5* international hotel. It’s not even 4*. I decided to go down to the gym to work off my frustration only to discover the exceedingly small fitness suite was actually closed & locked between 2000hrs & 0700am. Clearly not a full service 4* / 5* hotel as advertised neither up to 4* standards if lowering themselves to a tourist class run of the mill hotel. Pretty basic to afford guests 24/7 access to a gym, especially such a tiny poor excuse for a fitness suite. Hardly requires staffing, almost impossible to injure oneself in such a small poorly equipped sweat box. One lat-pull down (high to low fixed cable) & one seated chest press cable by Technogym. Adequate in their own right but sorry those two pieces fail to qualify as the advertised gym! A few odd weighted dumbbells & some cardio equipment by Technogym. If money is tight then all the low budget Swiss Garden Hotel need do is purchase one dual adjustable pulley (DAP) with requisite attachments & that would at least afford a half decent total body resistance workout. Pointless having two randomly selected pieces of Technogym strength. Needless to say no AC on in the sweat box gym. Breakfast is very average with minimal fruit choice, no porridge (oats), no poached eggs available. The only good thing about that hotel was Mr Amirul & his colleague’s great guest care & their best efforts to assist & make up for a shoddy 3* hotel. Sorry but this Swiss Garden Hotel is at best a 3* Hotel, at the very best 3.5*. Won’t be staying there again & if I could have cancelled & moved hotels mid-stay I would have.
Hotel of choice at Bukit Bintang area”
The hotel staff made the experience both positive and memorable with their excellent service and professional hospitality. The room provided was spacious, comfortable, and had a good view of the city scene. Plenty of cafes, eateries, restaurants, shopping malls were all within walking distance or just around 10 to 15 minutes away by car/cab. Will come back again on our next visit to Kuala Lumpur!
Good location, reasonable hotel”
Initially, we were given a room, which ultimately had a leaking toilet and the bathroom smelled like sewage, which you can imagine was very unpleasant. We told the reception the next morning and they immediately offered to change (and upgrade) the room, which was then without impairments. The hotel itself seems modern, however it could use some upgrades. The pool is small and has no view (as opposed to other hotels in the nearby). No spa at the hotel. Breakfast is big and has a lot of choices (indian, chinese, malay, international), we were very pleased with it. Starts at 6.30 which was great for our early leave on the next day. Room service also available. Location of hotel is great! Jalan Alor and Bukit Bintang around the corner, reachable on foot. Around the town we used Grab. Room cleaned daily, fresh towels, linen and 2 bottles of water provided. Overall, it was good value for money given the possibilities available.
Clean Hotel Not So friendly.”
It was the first time we stayed n this hotel. We reached about 6:15am and asked the staff at the check in desk if possible to have the room early or we check in early? The replied was there is no room available due to full occupancies. But if there is room available, the price for check in early before 3:00pm, guest must pay RM500.00. ( when I have booked for 2 nights for only RM 580.00) What is the rational for asking such exorbitant amount for few hours of early check in? The counter desk staff staff has no empathy for travellers whom were already tired after long travel hours and just wanted to have early relax and comfort. I believe Bukit Bintang have many better services hotel nearby.