This property is in high demand!
17 travelers have booked today.
Hygiene Plus
Sparkling clean
770 meters to public transportation
Check-in [24-hour]
Airport transfer
Free Wi-Fi
Pool with view
Car park
Spa
Front desk [24-hour]
Fitness center
Restaurant
Bar
17 travelers have booked today.
Based on 3,900 verified reviews
9.4
9.3
9.3
9.0
8.9
8.8
Location rating score
Value for money | 8.9 |
Distance to city center | 5 km |
Location rating | 9.4 |
Nearest airport | Iloilo International Airport (ILO) |
Distance to airport | 14.0 km |
While remaining at Richmonde Hotel Iloilo, enjoy your early morning or evening wander at nearby park which include Mandurriao Plaza, Lions Multipurpose Building / Gym, and Ayala Techno Hub Park.
Richmonde Hotel Iloilo was built in 2015.
Richmonde Hotel Iloilo has a total of 149 rooms.
Verified past guests that have stayed at Richmonde Hotel Iloilo had an average nightly stay of 2 nights at this property.
Verified guests that stayed at Richmonde Hotel Iloilo have given this property a rating of 9.399 for its outstanding location as the main highlight for their stay.
Past couple travelers that have stayed at this property have given Richmonde Hotel Iloilo an average rating of 9.1. You can look up on more descriptive customer testimonials, and feedback by filtering for a specific type of verified guest travelers down in the review section.
Past group travelers that have stayed at this property have given Richmonde Hotel Iloilo an average rating of 9.2. You can check out more in depth customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.
Verified local visitors that have stayed at this property have given Richmonde Hotel Iloilo an average rating of 9.3. You can look up on more detailed customer evaluations, and remarks for this property down in the review section.
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the designated hours may be charged an additional fee.
This hotel has outdoor and indoor venues for your special get together. Big events and gatherings such as engagements, weddings, and private events can be organized at Richmonde Hotel Iloilo. Small or intimate events like birthday parties and honeymoons can also be accommodated. Services for wireless internet are made available to help your event go effortlessly.
Wake up to an excellent buffet, continental, and a la carte breakfast at Richmonde Hotel Iloilo. Visitors can enjoy breakfast offered with an additional charge of 825 PHP for children and 950 PHP for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is usually included for less than buying it at the hotel.
Experience Luxury and Comfort at Richmonde Hotel Iloilo
Welcome to Richmonde Hotel Iloilo, a luxurious 4-star hotel located in the heart of Iloilo City, Philippines. With its prime location, modern amenities, and impeccable service, this hotel is the perfect choice for both business and leisure travelers.
Upon arrival, guests can expect a warm and friendly welcome from the hotel's attentive staff. Check-in begins at 2:00 PM, allowing you to settle in and start your Iloilo adventure at your own pace. The elegant lobby sets the tone for the rest of your stay, with its contemporary design and comfortable seating areas. As you check-in, take a moment to appreciate the hotel's sleek and stylish interiors, which reflect the city's vibrant energy.
When it comes to check-out time, you have until 12:00 PM to bid farewell to Richmonde Hotel Iloilo. This generous check-out time ensures that you can enjoy a leisurely morning, whether you're savoring a delicious breakfast at the hotel's restaurant or taking advantage of the hotel's facilities. If you have an early flight to catch, rest assured that the hotel is conveniently located just 30 minutes away from the airport, ensuring a stress-free journey.
Richmonde Hotel Iloilo boasts a total of 149 well-appointed rooms, each designed with your comfort in mind. Whether you choose a Deluxe Room, an Executive Room, or a Suite, you can expect modern amenities, plush furnishings, and stunning views of the city or the hotel's landscaped gardens. With its spacious layout and contemporary decor, each room provides a tranquil oasis where you can relax and unwind after a long day of exploring the city.
Families traveling with young children will be delighted to know that Richmonde Hotel Iloilo has a child-friendly policy. Children between the ages of 0 to 5 can stay free of charge, making it an ideal choice for a family getaway. The hotel also offers a range of amenities and services to cater to the needs of families, ensuring that both parents and children have a memorable and enjoyable stay.
Built in 2015, Richmonde Hotel Iloilo is a modern and stylish hotel that combines comfort, convenience, and sophistication. Whether you're visiting Iloilo for business or pleasure, this hotel provides the perfect base for exploring the city's rich culture, vibrant food scene, and stunning natural beauty. Experience luxury and comfort at Richmonde Hotel Iloilo, where every guest is treated to a truly memorable stay.
Unwind and Indulge in Entertainment at Richmonde Hotel Iloilo's Vibrant Bar
At Richmonde Hotel Iloilo, entertainment takes center stage at their vibrant bar, offering guests a delightful experience of relaxation and indulgence. Situated within the hotel premises, the bar provides a lively and stylish ambiance, perfect for unwinding after a long day of exploring Iloilo.
Step into the bar and be greeted by a well-stocked selection of premium spirits, wines, and craft cocktails, expertly mixed by the skilled bartenders. Whether you prefer a classic cocktail or a unique concoction, the bar offers a wide range of options to satisfy every palate. Sip on your drink of choice while enjoying the soothing background music, creating an atmosphere of sophistication and tranquility.
In addition to the impressive drink menu, the bar also offers a delectable selection of bar bites and light snacks. Indulge in savory treats such as crispy calamari, cheesy nachos, or flavorful sliders, perfectly complementing your chosen beverage. With its cozy seating and warm ambiance, the bar at Richmonde Hotel Iloilo is the ideal spot to relax, socialize, and enjoy a memorable evening of entertainment.
Stay Active and Energized at Richmonde Hotel Iloilo's Sports Facilities
At Richmonde Hotel Iloilo, we understand the importance of staying active and maintaining a healthy lifestyle even while traveling. That's why we offer an array of top-notch sports facilities to cater to all your fitness needs.
Dive into our inviting indoor pool, where you can enjoy a refreshing swim regardless of the weather outside. Whether you're looking to do some laps or simply relax in the water, our indoor pool provides the perfect setting for a rejuvenating aquatic experience.
For those who prefer a more intense workout session, our state-of-the-art fitness center is at your disposal. Equipped with modern exercise machines and equipment, you'll have everything you need to achieve your fitness goals. Best of all, our fitness center is open 24 hours, so you can squeeze in a workout whenever it suits your schedule.
If you prefer to soak up the sun while working on your fitness, our outdoor pool is the place to be. Take a dip in the cool waters or lounge by the poolside, enjoying the tropical ambiance and warm Philippine weather. And to quench your thirst, our poolside bar offers a wide selection of refreshing beverages to keep you hydrated and energized.
At Richmonde Hotel Iloilo, we believe that fitness should be accessible to all. That's why we offer complimentary access to our fitness center, allowing you to stay in shape without any extra cost. So whether you're a fitness enthusiast or simply looking to maintain your routine while on the road, our sports facilities are here to ensure you have a fulfilling and invigorating stay.
Convenience Facilities at Richmonde Hotel Iloilo
Experience a seamless and hassle-free stay at Richmonde Hotel Iloilo, where convenience is a top priority. With a range of exceptional facilities and services, this hotel ensures that guests have everything they need at their fingertips.
For those who need to freshen up their wardrobe during their stay, Richmonde Hotel Iloilo offers a convenient laundry service. Leave your dirty clothes with the efficient staff, and they will be returned to you clean and neatly folded in no time.
To keep your valuables safe and secure, the hotel provides safety deposit boxes. Feel at ease knowing that your important documents, jewelry, and other precious items are well-protected throughout your stay.
The concierge service at Richmonde Hotel Iloilo is always ready to assist you with any inquiries or requests. Whether you need recommendations for local attractions or assistance with booking transportation, the knowledgeable staff is there to ensure your stay is enjoyable and stress-free.
Stay connected with complimentary Wi-Fi in public areas and free Wi-Fi in all rooms. Whether you need to catch up on work emails or simply browse the internet, you can easily stay connected throughout the hotel.
For those traveling with heavy luggage or needing a place to store their belongings before check-in or after check-out, the hotel offers luggage storage. You can explore the city without the burden of carrying your bags around.
Daily housekeeping ensures that your room is always clean and tidy, allowing you to relax and unwind in a comfortable environment.
Additionally, Richmonde Hotel Iloilo features a laundromat, making it convenient for guests to do their own laundry if they prefer.
With these convenient facilities and services, Richmonde Hotel Iloilo ensures that your stay is not only comfortable but also effortless. Enjoy a worry-free experience and make the most of your time in Iloilo, Philippines.
Convenient Transport Facilities at Richmonde Hotel Iloilo
At Richmonde Hotel Iloilo, we understand the importance of seamless travel experiences for our guests. That's why we offer a range of transport facilities to ensure your stay with us is hassle-free and convenient.
For those arriving by air, our airport transfer service is available to whisk you away to the hotel in comfort and style. Our friendly and professional staff will be waiting for you at the airport, ready to assist with your luggage and provide a smooth journey to the hotel.
If you're looking to explore the vibrant city of Iloilo and its surrounding attractions, our hotel offers tours to help you make the most of your stay. Whether you're interested in historical landmarks, cultural sites, or natural wonders, our knowledgeable guides will ensure you have a memorable and enriching experience.
For guests with their own vehicles, we provide a secure and spacious car park onsite. Rest assured that your vehicle will be in safe hands while you enjoy your stay. Additionally, our car hire service allows you to conveniently explore the city at your own pace. If you prefer to leave the driving to the professionals, our reliable taxi service is available to take you wherever you need to go.
At Richmonde Hotel Iloilo, we believe that easy and convenient transportation is an essential part of a great hotel experience. Book your stay with us and let us take care of all your transport needs.
Indulge in Exquisite Dining at Richmonde Hotel Iloilo
At Richmonde Hotel Iloilo, guests can experience a culinary journey like no other with its exceptional dining facilities. Start your day with a delightful breakfast buffet at the hotel's coffee shop, where you can savor a wide selection of delectable dishes to fuel your day of exploration. From freshly baked pastries to a variety of hot and cold breakfast options, there is something to satisfy every palate.
For a more refined dining experience, head to the hotel's elegant restaurant. With its stylish ambiance and attentive service, this restaurant offers a sophisticated setting for enjoying a memorable meal. Indulge in a sumptuous continental breakfast, featuring a range of international flavors and local delicacies. Whether you prefer a hearty breakfast or a light and healthy option, the restaurant caters to all tastes and dietary preferences.
With daily housekeeping ensuring a clean and comfortable environment, guests can relax and enjoy their dining experience to the fullest. Whether you are a food enthusiast or simply looking for a satisfying meal, Richmonde Hotel Iloilo's dining facilities are sure to impress and leave you craving for more.
Luxurious and Spacious Rooms at Richmonde Hotel Iloilo
Indulge in the comfort and elegance of Richmonde Hotel Iloilo's exquisite room offerings. With a variety of options to choose from, you are guaranteed a luxurious and spacious stay in the heart of Iloilo, Philippines.
Unwind in the Deluxe Room, a 36-square meter haven featuring a plush King Bed. If you prefer more sleeping space, the Deluxe Room Twin offers the same size but with two comfortable Double Beds. For those seeking a single occupancy option, the Deluxe Single Non-Smoking room provides ample space for relaxation.
Upgrade your experience to the Premier Room, boasting a generous 41 square meters of well-appointed space. Choose between two Double Beds or a lavish King Bed, ensuring a restful night's sleep. Booking these exceptional rooms on Agoda guarantees you the best prices and a hassle-free experience, allowing you to focus on enjoying your stay at Richmonde Hotel Iloilo.
Discover the Vibrant Neighborhood of Mandurriao
Nestled in the heart of Iloilo, Philippines, the Richmonde Hotel Iloilo is situated in the bustling neighborhood of Mandurriao. Known for its vibrant atmosphere and convenient location, Mandurriao offers a delightful blend of modernity and tradition, making it an ideal destination for both business and leisure travelers.
Step outside the hotel, and you'll find yourself surrounded by an array of shopping malls, restaurants, and entertainment options. The nearby SM City Iloilo is a shopper's paradise, offering a wide range of local and international brands. For food enthusiasts, the Mandurriao district is home to a variety of dining options, from local eateries serving authentic Ilonggo delicacies to international restaurants offering global cuisines.
In addition to its urban charm, Mandurriao also boasts a rich cultural heritage. History buffs can explore the nearby Molo Church, a stunning Roman Catholic church known for its Gothic architecture and beautiful stained glass windows. For a taste of local culture, visitors can also visit the Iloilo Esplanade, a waterfront promenade perfect for leisurely walks and enjoying breathtaking views of the Iloilo River. Whether you're looking to shop, dine, or immerse yourself in the local culture, Mandurriao has something to offer for everyone.
Convenient Transportation from Iloilo Airport to Richmonde Hotel Iloilo
Located in the bustling city of Iloilo, Philippines, Richmonde Hotel Iloilo offers a convenient and comfortable stay for both business and leisure travelers. Upon arrival at Iloilo International Airport, getting to the hotel is a breeze.
The most convenient way to reach Richmonde Hotel Iloilo from the airport is by taking a taxi. As you step out of the airport, you'll find a dedicated taxi queue where friendly and reliable drivers await. The journey to the hotel takes approximately 30 minutes, depending on traffic. Sit back, relax, and enjoy the scenic drive as you make your way to your destination.
For those looking for a more budget-friendly option, you can also take a public jeepney from the airport to Mandurriao. Jeepneys are a popular mode of transportation in the Philippines and offer a unique cultural experience. Simply hop on a jeepney bound for Mandurriao and inform the driver to drop you off at Richmonde Hotel Iloilo. The hotel is conveniently located along Iloilo Business Park, making it easy to spot.
Whichever mode of transportation you choose, you'll soon find yourself at Richmonde Hotel Iloilo, ready to embark on a memorable stay in this vibrant city. With its modern amenities, comfortable rooms, and warm Filipino hospitality, the hotel provides a perfect base for exploring Iloilo's attractions, such as the historical Molo Church and the lively nightlife of Smallville Complex. Book your stay at Richmonde Hotel Iloilo and experience the best of Iloilo.
Discover the Vibrant Surroundings of Richmonde Hotel Iloilo
Nestled in the heart of Iloilo City, Richmonde Hotel Iloilo offers guests a prime location surrounded by a variety of landmarks and attractions. Just a short distance away, visitors can explore the rich history and culture of the region at Camina Balay nga Bato, a beautifully preserved heritage house that showcases traditional Filipino architecture.
For art enthusiasts, the Iloilo Museum of Contemporary Art is a must-visit destination. This modern art museum features a diverse collection of contemporary artworks from local and international artists, providing a fascinating insight into the vibrant art scene of Iloilo.
Guests looking to stay active during their stay can take advantage of the nearby 3C Gym, a well-equipped fitness center that offers a range of exercise facilities and classes. After a workout, visitors can head to one of the nearby pharmacies such as EVZ pharmacy or Loiz pharmacy to pick up any essentials they may need.
For those attending events or conferences, the hotel's proximity to the Iloilo Convention Center and Atria Park District is a major advantage. These bustling areas offer ample parking spaces, making it convenient for guests to attend meetings or explore the shops and restaurants in the vicinity.
With its central location and a variety of attractions nearby, Richmonde Hotel Iloilo is the perfect base for both business and leisure travelers looking to experience the best of Iloilo City.
A Gastronomic Adventure Awaits
Richmonde Hotel Iloilo is surrounded by a diverse array of restaurants that will surely satisfy every palate. Start your day with a cup of freshly brewed coffee at Monkey Grounds Coffee, a cozy café known for its aromatic blends and relaxing ambiance. For a nostalgic dining experience, head to Dad's 60's Diner, where you can indulge in classic American comfort food served with a side of retro charm. Craving for some seafood? Samurai Talabahan is the place to be, offering a wide selection of fresh and flavorful seafood dishes. If you're in the mood for Vietnamese cuisine, Troi Oi is a must-visit, serving authentic and delicious Vietnamese delicacies. For mouthwatering ribs and steaks, head to Ribshack - SM City Iloilo, a popular restaurant known for its generous portions and savory flavors. K Spice is the go-to place for Korean food enthusiasts, offering a delightful mix of traditional and modern Korean dishes. Giuseppe Iloilo is a charming Italian restaurant that serves delectable pizzas, pastas, and other Italian specialties. Indulge in local flavors at The Mango Tree Restaurant, where you can savor authentic Ilonggo dishes made from the freshest ingredients. For a taste of the famous La Paz Batchoy, visit Ted's Oldtimer Lapaz Batchoy - Diversion Road, a local favorite that has been serving this iconic noodle soup for decades. And if you're craving for some Japanese ramen, Akamon Ramen Bar is the place to be, offering a variety of flavorful and comforting ramen bowls. With such a diverse range of dining options just steps away from the hotel, your taste buds are in for a treat during your stay at Richmonde Hotel Iloilo.
Shop 'til you drop at Richmonde Hotel Iloilo's surrounding shopping landmarks
Located in the heart of Iloilo, Richmonde Hotel Iloilo offers easy access to some of the city's most popular shopping destinations. Just a short stroll away is Festive Walk Mall Iloilo, a vibrant shopping complex that boasts a wide array of local and international brands. Here, you can indulge in a shopping spree, browse through trendy fashion boutiques, or discover unique souvenirs to take home. For a more relaxed shopping experience, head over to Plazuela de Iloilo, a charming open-air shopping center that showcases local crafts, artisanal products, and delightful dining options. And if you're looking for even more shopping choices, SM City Iloilo is just a quick drive away. With its vast selection of shops, department stores, and entertainment facilities, this sprawling mall is a shopaholic's paradise. Whether you're in search of the latest fashion trends or wanting to immerse yourself in the local shopping scene, Richmonde Hotel Iloilo's surrounding shopping landmarks have got you covered.
Experience Luxury at an Affordable Price at Richmonde Hotel Iloilo
When it comes to finding the perfect accommodation in Iloilo, Richmonde Hotel Iloilo stands out as a beacon of luxury and comfort. With an average price of $109 per room, this hotel offers an unparalleled experience that is worth every penny.
Compared to the average price of a hotel room in Iloilo, which is $44, Richmonde Hotel Iloilo may seem like a splurge. However, the amenities and services provided by this hotel justify the higher price tag. From the moment you step into the elegantly designed lobby, you will be greeted by a warm and friendly staff who are committed to ensuring your stay is nothing short of exceptional.
At Richmonde Hotel Iloilo, each room is thoughtfully decorated with a modern and sophisticated touch. The plush beds, spacious bathrooms, and stunning views of the city skyline create an ambiance of relaxation and tranquility. Whether you are traveling for business or pleasure, you can rest assured that your needs will be met at this luxurious haven in the heart of Iloilo.
Excellent Service, Friendly Staff, and Great Value
Richmonde Hotel Iloilo has received numerous positive reviews from satisfied guests who have praised the hotel for its excellent service, friendly staff, and great value. Guests have consistently mentioned the hotel's efficient and friendly staff, who go above and beyond to ensure a wonderful stay. The staff is described as super friendly and helpful, making guests feel safe and welcomed throughout their stay.
In addition to the exceptional service, guests have also highlighted the hotel's clean and well-maintained facilities. The hotel's cleanliness and efficiency have been commended, creating a comfortable and enjoyable environment for guests.
Furthermore, guests have raved about the great value provided by Richmonde Hotel Iloilo. With its decent infrastructure and excellent service, the hotel offers a remarkable experience at an affordable price. Guests have particularly enjoyed the great breakfast buffet, which is described as delicious and satisfying. Overall, Richmonde Hotel Iloilo has received high praise for its friendly staff, excellent service, clean facilities, and great value, making it a highly recommended choice for travelers visiting Iloilo, Philippines.
Exceptional Customer Ratings at Richmonde Hotel Iloilo
Richmonde Hotel Iloilo in Iloilo, Philippines, has consistently received exceptional customer ratings, making it a top choice for travelers seeking a memorable stay. With an impressive overall rating of 9.1, guests have praised the hotel for its outstanding service and attention to detail.
One of the standout features of Richmonde Hotel Iloilo is its excellent value for money, with a rating of 8.8. Guests appreciate the affordability of the hotel without compromising on quality. From the moment you step foot into the hotel, you'll be greeted by a warm and welcoming atmosphere, ensuring a comfortable and enjoyable stay.
The hotel's facilities have also received high praise, with a rating of 9.0. Whether you're looking to relax by the pool, work out at the fitness center, or indulge in a pampering spa treatment, Richmonde Hotel Iloilo has you covered. The well-maintained facilities provide guests with everything they need for a truly memorable stay.
When it comes to cleanliness, Richmonde Hotel Iloilo exceeds expectations with a rating of 9.3. Guests have consistently commented on the immaculate condition of the hotel, highlighting the attention to detail in maintaining a spotless environment. This commitment to cleanliness ensures a comfortable and hygienic stay for all guests.
The hotel's prime location also contributes to its excellent customer ratings, with a rating of 9.3. Situated in the heart of Iloilo, guests have easy access to popular attractions, shopping centers, and dining options. Whether you're exploring the vibrant city or simply enjoying the stunning views from your room, the location of Richmonde Hotel Iloilo adds an extra layer of convenience and enjoyment to your stay.
Another aspect that stands out is the exceptional staff performance, with a rating of 9.2. The hotel's dedicated and friendly staff go above and beyond to ensure that every guest feels valued and well taken care of. From the moment you arrive until the time of your departure, you can expect nothing but the best service, making your stay at Richmonde Hotel Iloilo truly unforgettable.
With its exceptional customer ratings, Richmonde Hotel Iloilo is a top choice for travelers seeking a memorable and enjoyable stay in Iloilo, Philippines. From its outstanding value for money to its impeccable facilities and friendly staff, this hotel is sure to exceed your expectations and provide you with a truly exceptional experience.
Exceptional9.0
Facilities
Exceptional9.4
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Provided by verified guests of
Exceptional
Review summary
Powered by OpenAI
Guests have raved about the hotel staff for ensuring a comfortable stay. The location of the hotel is ideal for those who love shopping, dining, and groceries. Rooms are spacious and well-maintained, with homely amenities. Breakfast is a great mix of Western and Asian dishes that cater to children as well. The hotel also features a nice pool that is well-maintained, with a heated pool dedicated to children.
Occasional AC issues, yet guests generally gave hotel thumbs up.
Did you find this review summary helpful?
It was just an overnight stay since our home was full of guests and there were no spare rooms. I also needed a quiet space to work, and the hotel was perfect—clean, comfortable, and peaceful.
Dear Kyrhen, Thank you for choosing to stay with us, even just for a short overnight visit. We're glad we could provide you with the quiet, clean, and comfortable space you needed. It’s always our pleasure to offer a peaceful environment for both rest and productivity. We hope to welcome you back again soon. Sincerely yours, Natalie Lim General Manager
I booked to stay for a week with my wife and three year old son in a delux room with two seperate beds , Only to be told that its not avalible and would have to stay in a room with one king bed which did not meet our needs ,We were offered another bed for the room but as they are so small we would not be able to move in the room ,We wasted a total day waiting for a room change to happen . We did enjoy the breakfast but its not the best as stated in other reviews maybe 6/10 . The staff and room cleaners were great and other than the one day lost due to stuff up we felt welcome and enjoyed our stay , The hotel is showing signs of neglect and the pool needs retileing and repair . The room amenities were good but bath towels were kiddies size and would be considered a hand towel in other countries . We also had problems with the Wifi as my devices would drop off and need reconnecting constantly ,and cable TV service is absolute basic with any good stations restricted . Value for money would be 7/10 , Good place and close to the festive walk mall which make up for a lot.
Dear Craig, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We will take note of the difficulty you experience with the room assignment so it will not happen again. There is already a plan for the renovation of our pool so guests could fully enjoy it. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely yours, Natalie Lim General Manager
I had a wonderful stay at this hotel—clean rooms, friendly staff, and great amenities. The location was convenient and the overall atmosphere felt welcoming and well-maintained. I would’ve gladly given a full 5 stars if not for the lack of flexibility in their policies. Unfortunately, even with valid reasons, there was little room for adjustments or accommodations, which slightly impacted the experience. Still, I’d highly recommend this place and would consider staying again. Special mention to Dinesse who was super helpful and was an absolute gem!
Dear Louie, Thank you for your thoughtful and balanced feedback. We're truly glad to know you had a wonderful stay overall and that our clean rooms, friendly team, and amenities contributed to a positive experience. We're especially pleased to hear your kind words about Dinesse—she will be delighted to be recognized. We understand your concerns regarding our policy flexibility and sincerely apologize if it affected your experience. Your feedback is important to us, and we will take it into careful consideration as we continue working to improve our service. We truly appreciate your recommendation and look forward to the opportunity to welcome you back. Sincerely yours, Natalie Lim General Manager
This is a very good hotel. Nearby amenities and Festive mall ( 2mins walk). Area is safe for walking. I like that the aircon are centralised, unlike other hotels like Zuri hotel (window type ac so it’s noisy). Room is clean and non-smoking room. Safety is v.good. Need room key to access lift floor. Cons: Breakfast not that great. But staff are guarding it like hawks (haha) Room is on 5th floor and floor lobby smells of stale carpet and cigarette smoke. All in all good stay.
770 meters to public transportation
Airport transfer
Currency exchange
Free Wi-Fi in all rooms!
“First time in Phillipines ”
As my journey started in Manila then Boracay then Iloilo my experience of hotels was amazing haven’t been on holiday for very long time but I can tell you Richmond was by far number one best experience. Reason swimming love swimming on roof top with my girlfriend and her siblings. They all enjoyed the afternoon with delight. Staff amazing always greeting me in & out of hotel felt like king 😃 Staff always very helpful and pleasing. Wile staying there requested multiple towels after swimming which the staff was delightful enough to bring them to us. That’s 5 star rating for me swimming and drying off without any worries in world. Breakfast very nice but wish I purchased the combo room and breakfast included. Other hotels on my journey had this included and now know get this included because when your on holidays last thing you want to do is pay each time much more nicer to included. Still 5 star Kiosk area staff once again amazing always greeting me and ask is there anything I would like. Staff are amazing and when you do get good staff please tip them fellow holiday stayers. This not only helps next stayer but also helps them know they are amazing. I am from Australia if any where wondering. we don’t have the tip system here blessing somebody because you see true value bring joy to you and them. Room was very tidy clean and enjoyable. All in all amazing place to stay very close to shops and restaurants for dinner outs. God bless you all kind Regards