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Book Hilton Petaling Jaya
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.
Perfect for two travelers, the Hilton Petaling Jaya offers stylish soundproof rooms, a renowned Japanese restaurant, outdoor pool, fitness center and free shuttle for exploring the area. Discover vibrant Petaling Jaya, a lively neighborhood in Kuala Lumpur. Explore shopping malls, savor local cuisine, and experience thriving nightlife. Stay at Hilton Petaling Jaya for access to facilities such as in-room breakfast, coffee shop, steam room. Enjoy air conditioning, safe, refrigerator, shower, and toiletries in each room. Make the most of your visit! [Some content may be Generative AI assisted. Inaccuracies may occur.]
Hygiene Plus
420 meters to public transportation
Check-in [24-hour]
Airport transfer
Great Breakfast
Front desk [24-hour]
Airport transfer
Valet parking
Free Wi-Fi in all rooms!
Fitness center
Sauna
Check-in/out [express]
Luggage storage
14 travelers have booked today.
Based on 9,847 verified reviews
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Location rating score
There are 38 places in walking distance!
Value for money | 8.5 |
Distance to city center | 9 km |
Location rating | 8.4 |
Nearest airport | Sultan Abdul Aziz Shah Airport (SZB) |
Distance to airport | 10.1 km |
What sort of non-water sports and outdoor activities are accessible at Hilton Petaling Jaya?
Hilton Petaling Jaya offers non-water sport and outdoor activities such as golf course (within 3 km) for you to take joy in.
Does Hilton Petaling Jaya offer dry cleaning services?
Yes! Hilton Petaling Jaya features dry cleaning service that is accessible all throughout your stay, ensuring you're always looking your best in your favorite outfit. Please contact the property for more information.
What public parks are within range of Hilton Petaling Jaya?
While remaining at Hilton Petaling Jaya, take joy in your morning or evening wander at nearby park which include Taman Jaya, Section 57 Park, and S51 Park.
What are the property's policies for children's bedding at Hilton Petaling Jaya?
Hilton Petaling Jaya's policy relating to children's bedding considers guests age 18 years and older as adults, and therefore requires an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
How many rooms does Hilton Petaling Jaya have?
Hilton Petaling Jaya has a total of 547 rooms.
How long do visitors normally stay at Hilton Petaling Jaya?
Verified past guests that have stayed at Hilton Petaling Jaya had an average nightly stay of 2 nights at this property.
What is the average rating that past Business travelers' have given to Hilton Petaling Jaya?
Verified business travelers that have stayed at this property have given Hilton Petaling Jaya an average rating of 8.3. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.
What is the typical rating that verified Families with older children have given to Hilton Petaling Jaya?
Verified families with older children that have stayed at this property have given Hilton Petaling Jaya an average rating of 8.5. You can look into more thorough customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.
Experience Luxury and Convenience at Hilton Petaling Jaya
Welcome to Hilton Petaling Jaya, a luxurious 5-star hotel located in the heart of Kuala Lumpur, Malaysia. With its convenient location just 9 kilometers from the city center, this hotel offers the perfect blend of tranquility and accessibility. Whether you are visiting for business or leisure, Hilton Petaling Jaya is the ideal choice for a memorable stay.
Built in 1984 and last renovated in 2012, Hilton Petaling Jaya boasts a timeless elegance that will captivate you from the moment you step inside. With 547 well-appointed rooms, this hotel offers a wide range of accommodation options to suit every traveler's needs. From stylish and comfortable guest rooms to spacious suites with breathtaking city views, you will find the perfect oasis to relax and unwind.
Unwind and Indulge in Hilton Petaling Jaya's Exciting Entertainment Facilities
At Hilton Petaling Jaya, guests are treated to a wide range of entertainment facilities that are sure to enhance their stay. Whether you're looking to relax, have fun, or simply unwind after a long day of exploring Kuala Lumpur, this hotel has something for everyone.
Step into the hotel's shops and discover a world of retail therapy right at your doorstep. From luxury brands to local souvenirs, you'll find everything you need to satisfy your shopping cravings. Whether you're looking for a new outfit, a unique gift, or simply want to browse through the latest trends, the shops at Hilton Petaling Jaya have got you covered.
For those who prefer a more communal setting, the shared lounge/TV area is the perfect place to relax and socialize. Sink into comfortable sofas and catch up on your favorite TV shows or engage in lively conversations with fellow travelers. Whether you're traveling solo or with a group, this inviting space provides the ideal setting to unwind and connect with others.
With its impressive array of entertainment facilities, Hilton Petaling Jaya ensures that guests have a memorable and enjoyable stay. Explore the shops for a dose of retail therapy or retreat to the shared lounge/TV area for some relaxation and socializing. Whatever your preference, this hotel has everything you need to make your stay in Kuala Lumpur truly unforgettable.
Stay Active and Refreshed at Hilton Petaling Jaya's Sports Facilities
At Hilton Petaling Jaya, we understand the importance of staying active and refreshed during your stay. That's why we offer a range of top-notch sports facilities to cater to your fitness needs. Our state-of-the-art fitness center is equipped with the latest exercise machines and equipment, allowing you to maintain your workout routine even while traveling. Whether you prefer cardio exercises, weightlifting, or yoga, our fitness center has everything you need to stay in shape.
After a rewarding workout session, take a dip in our inviting outdoor pool. Surrounded by lush greenery and bathed in natural sunlight, our pool offers the perfect setting for a refreshing swim or a leisurely afternoon lounging by the water. Take a few laps to cool off or simply relax on one of the comfortable sun loungers and soak up the tropical ambiance. Our pool area also features a poolside bar, where you can indulge in a variety of refreshing drinks and snacks to keep you energized throughout the day.
With our exceptional sports facilities, Hilton Petaling Jaya ensures that you can maintain your fitness routine and enjoy a rejuvenating stay. Whether you are a fitness enthusiast or simply looking to unwind, our fitness center and outdoor pool provide the perfect balance of exercise and relaxation for a memorable stay in Kuala Lumpur, Malaysia.
Convenient Facilities at Hilton Petaling Jaya
At Hilton Petaling Jaya, guests can enjoy a range of convenient facilities that enhance their stay in Kuala Lumpur. The hotel offers 24-hour room service, ensuring that guests can indulge in delicious meals or snacks at any time of the day or night. Additionally, the laundry service takes care of guests' clothing needs, allowing them to travel light and have their garments cleaned effortlessly.
The safety deposit boxes provide peace of mind for guests, allowing them to securely store their valuables during their stay. The concierge service is also available to assist guests with any queries or requests, ensuring a hassle-free experience. With Wi-Fi available in public areas and all rooms, guests can stay connected and easily access information or communicate with loved ones. For those who prefer to smoke, there is a designated smoking area within the hotel premises. Executive lounge access is also provided for guests who desire a more exclusive and comfortable experience. The hotel also offers services such as dry cleaning, express check-in/check-out, and luggage storage, making it convenient for guests to manage their travel logistics. With daily housekeeping, guests can expect a clean and tidy room throughout their stay.
Convenient Transport Facilities at Hilton Petaling Jaya
At Hilton Petaling Jaya, guests can enjoy a range of convenient transport facilities that make exploring Kuala Lumpur a breeze. The hotel offers airport transfer services, ensuring a hassle-free journey to and from the airport. Whether you're arriving or departing, the dedicated staff at Hilton Petaling Jaya will ensure a smooth and comfortable experience.
For guests with their own vehicles, the hotel provides a spacious car park with ample parking spaces. Whether you're traveling with a small car or a larger vehicle, you can rest assured that there will be a suitable spot for you. Please note that car park charges are applied.
If you prefer to leave the driving to the professionals, Hilton Petaling Jaya also offers a convenient taxi service. The friendly concierge team will be more than happy to assist you with arranging a taxi, whether it's for a quick trip around the city or a longer journey to explore the outskirts of Kuala Lumpur. Additionally, self-parking is available for those who prefer to park their own vehicles.
Luxurious and Convenient Room Facilities at Hilton Petaling Jaya
Experience the epitome of comfort and convenience at Hilton Petaling Jaya, where every aspect of your stay is carefully curated to ensure a memorable experience. Our rooms are equipped with a range of top-notch facilities, designed to cater to your every need.
Step into your room and feel the cool breeze of the air conditioning, creating the perfect ambiance for relaxation. Wrap yourself in the plush bathrobes provided, adding a touch of luxury to your stay. Stay updated with the latest news by browsing through the complimentary daily newspaper, or unwind with a movie of your choice from the extensive selection of in-house movies.
Getting ready for the day is a breeze with the hair dryer provided in your room. Sit back and enjoy your favorite shows on the television, offering a wide range of channels to suit every preference. Quench your thirst with a refreshing beverage from the well-stocked mini bar, or indulge in some delicious snacks. Stay entertained with the satellite/cable TV, offering a variety of channels to keep you entertained throughout your stay. Keep your drinks and snacks chilled with the refrigerator, ensuring you have everything you need at your fingertips.
At Hilton Petaling Jaya, we strive to provide you with the utmost comfort and convenience, ensuring a truly memorable stay. With our exceptional room facilities, you can relax and unwind in style, knowing that every detail has been taken care of.
Indulge in a Culinary Journey at Hilton Petaling Jaya
At Hilton Petaling Jaya, dining is an experience that goes beyond mere sustenance. With a range of dining facilities to choose from, guests are spoiled for choice. Start your day with a delicious breakfast buffet at our restaurant, where you can savor a variety of local and international dishes. For those who prefer a lighter meal or a quick bite, our coffee shop offers a cozy ambiance and a selection of freshly brewed coffee and pastries.
If you're in the mood for a more formal dining experience, our halal restaurant is the perfect choice. Indulge in a delectable array of authentic Malaysian cuisine, prepared with the finest ingredients and traditional cooking techniques. And for the ultimate convenience, our 24-hour room service ensures that you can enjoy a sumptuous meal in the comfort of your own room, any time of the day or night. With daily housekeeping, you can rest assured that your dining experience will always be accompanied by impeccable service and a clean, inviting atmosphere. Come and embark on a culinary journey at Hilton Petaling Jaya, where every meal is a celebration of flavors and a feast for the senses.
Luxurious and Spacious Rooms at Hilton Petaling Jaya
Experience ultimate comfort and elegance at Hilton Petaling Jaya with its wide range of room offerings. From the King Deluxe Plus and Twin Deluxe Plus rooms, perfect for solo or duo travelers, to the spacious King Deluxe Suite and King Executive Suite, ideal for those seeking a luxurious retreat, there is a room type to suit every traveler's needs.
By booking these rooms on Agoda, you can enjoy the best prices available, ensuring great value for your money. Agoda offers competitive rates and exclusive deals, allowing you to save on your accommodation expenses. Additionally, booking through Agoda ensures a hassle-free experience, with a user-friendly interface and a seamless booking process. So why wait? Book your stay at Hilton Petaling Jaya through Agoda today and indulge in the utmost comfort and convenience.
Discover the Vibrant Surroundings of Hilton Petaling Jaya
Nestled in the heart of Petaling Jaya, Hilton Petaling Jaya offers a prime location that allows guests to explore the vibrant surroundings of Kuala Lumpur, Malaysia. With its close proximity to numerous attractions, shopping malls, and entertainment options, this hotel is the perfect base for both business and leisure travelers.
Step outside the hotel and immerse yourself in the bustling city life of Petaling Jaya. Just a short drive away, you'll find the iconic Sunway Lagoon Theme Park, which offers thrilling rides, water slides, and a wildlife park. For those seeking retail therapy, the nearby 1 Utama Shopping Centre is a paradise for shopaholics, with a wide range of local and international brands to choose from.
Food enthusiasts will be delighted by the diverse culinary scene in the area. From street food stalls to upscale restaurants, Petaling Jaya offers a multitude of dining options to satisfy every palate. Don't miss the opportunity to try local delicacies such as nasi lemak, satay, and roti canai.
After a day of exploring, head back to Hilton Petaling Jaya and unwind in the hotel's luxurious facilities. Take a dip in the outdoor pool, indulge in a spa treatment, or savor a delicious meal at one of the on-site restaurants. With its convenient location and exciting surroundings, Hilton Petaling Jaya is the perfect choice for a memorable stay in Kuala Lumpur, Malaysia.
Convenient Transportation from Kuala Lumpur Airports to Hilton Petaling Jaya
Welcome to Hilton Petaling Jaya, a luxurious hotel located in the vibrant city of Petaling Jaya, Kuala Lumpur, Malaysia. When it comes to reaching this stunning destination from the nearby airports, you have several convenient transportation options to choose from.
If you are arriving at Kuala Lumpur International Airport (KLIA), the most convenient way to reach Hilton Petaling Jaya is by taxi or ride-sharing service. Located approximately 55 kilometers away, the journey takes around 45 minutes, depending on traffic conditions. Alternatively, you can take the KLIA Ekspres train to KL Sentral station and then transfer to the LRT train to Taman Jaya station, which is just a short walk from the hotel.
For those arriving at Sultan Abdul Aziz Shah Airport, commonly known as Subang Airport, Hilton Petaling Jaya is just a 20-minute drive away. Taxis and ride-sharing services are readily available at the airport, ensuring a hassle-free transfer to the hotel. Additionally, you can also take the LRT train from Subang Jaya station to Taman Jaya station, which is a convenient option if you prefer public transportation.
No matter which airport you arrive at, Hilton Petaling Jaya provides easy access to the city's attractions, shopping malls, and business districts. With its impeccable service, luxurious amenities, and central location, this hotel is the perfect choice for both leisure and business travelers seeking a memorable stay in Kuala Lumpur, Malaysia.
Explore the Serene Surroundings of Hilton Petaling Jaya
Nestled in the heart of Kuala Lumpur, Malaysia, Hilton Petaling Jaya offers a tranquil retreat amidst a bustling cityscape. Surrounded by a myriad of landmarks and attractions, guests can easily explore the beauty and culture that this vibrant city has to offer.
Nature enthusiasts will delight in the proximity of Gasing Indah Park, a lush green oasis perfect for a leisurely stroll or a refreshing jog. For those seeking medical services, Klinik Dr Khafidz and Pusat Hemodialisis Fasa are conveniently located nearby. History buffs can visit The Thai Chetawan Temple (Wat Chetawan), a magnificent Buddhist temple renowned for its intricate architecture and serene ambiance.
Additionally, guests can enjoy easy access to recreational activities at Sunway Mas Recreation Park, where they can unwind and rejuvenate amidst nature's embrace. Whether you're looking for a dental check-up or acupuncture treatment, Jasmine Dental Surgery and Wan Seng Acupuncture Centre are just a stone's throw away. With its prime location and proximity to these landmarks and attractions, Hilton Petaling Jaya offers a truly enriching experience for every traveler.
Convenient Public Transport Stations near Hilton Petaling Jaya
Hilton Petaling Jaya is strategically located near several public transport stations, making it incredibly convenient for guests to explore Kuala Lumpur. Just a short distance away, you'll find Jalan Templer LRT Train Station, Taman Jaya LRT Train Station, Asia Jaya LRT Train Station, Kampung Dato Harun LRT Station, Taman Paramount LRT Station, Taman Bahagia LRT Station, Seri Setia LRT Station, and Kelana Jaya LRT Station.
These well-connected stations provide easy access to the city's key attractions and business districts. Whether you're looking to visit the iconic Petronas Twin Towers, explore the vibrant streets of Bukit Bintang, or attend a meeting in the bustling central business district, you can rely on the efficient LRT train system to get you there in no time. Additionally, the LRT train network connects seamlessly with other modes of public transport, including buses and taxis, allowing you to navigate the city with ease.
With the convenience of these nearby public transport stations, guests at Hilton Petaling Jaya can enjoy the best of both worlds - a peaceful retreat away from the hustle and bustle of the city, while still having easy access to all that Kuala Lumpur has to offer.
A Vibrant Culinary Scene Just Steps Away
Hilton Petaling Jaya is surrounded by a plethora of dining options that cater to every palate. Just a short stroll from the hotel, you'll find Antipodean Atria, a popular breakfast spot known for its hearty Australian-inspired dishes. For a taste of authentic Malaysian cuisine, head over to Nasi Lemak Bumbung - PJ Sea Park, where you can indulge in fragrant coconut rice served with a variety of flavorful side dishes. Burger lovers will delight in the mouthwatering creations at myBurgerLab @ Seapark, while those craving Western fare can satisfy their cravings at Piccadilly Restaurant. If you're in the mood for a late-night feast, Murni Discovery SS2 and Uncle Don's in Petaling Jaya offer a wide range of local favorites that are sure to satisfy. For a seafood extravaganza, Unique Seafood PJ23 is the place to go, serving up a delectable selection of fresh seafood dishes. O & S Restaurant is a beloved local institution, renowned for its mouthwatering Hokkien mee and other Chinese delicacies. Finally, for a quick and affordable meal, ABC Rice Corner at Connaught Avenue is the go-to spot for delicious rice-based dishes. With such a diverse culinary landscape right at your doorstep, Hilton Petaling Jaya is the perfect base for food enthusiasts looking to explore the vibrant flavors of Kuala Lumpur.
Shop 'til you drop at Hilton Petaling Jaya's surrounding shopping landmarks
Located in the heart of Petaling Jaya, Hilton Petaling Jaya offers easy access to a plethora of shopping landmarks. Just a stone's throw away from the hotel, you'll find KB Mall, a popular shopping destination that boasts a wide range of retail outlets and dining options. For those looking for unique fashion pieces, Butik LHY is a must-visit, offering trendy and stylish clothing. Art enthusiasts will be delighted to explore Galeri Seni, a gallery showcasing local and international artworks. If you're in need of furniture or home decor, Haji Gohar Furniture and MKT Perabot are nearby, offering a wide selection of quality pieces. BOS (The Master Of Big Sizes) caters to those who require larger clothing sizes, while My One Shop is a convenient stop for everyday essentials. Merdekarya, a popular music venue, and G13 Gallery, an art space, are also within close proximity, providing entertainment and cultural experiences. With such a diverse range of shopping landmarks nearby, Hilton Petaling Jaya is the perfect choice for shopaholics and art enthusiasts alike.
Affordable Luxury at Hilton Petaling Jaya
Experience the perfect blend of luxury and affordability at Hilton Petaling Jaya. With an average room price of just $78, this hotel offers exceptional value for money compared to the average price of a hotel room in Kuala Lumpur, which is $58. At Hilton Petaling Jaya, you can enjoy the world-class amenities and impeccable service that Hilton is renowned for, without breaking the bank.
From the moment you step into the elegant lobby, you'll be greeted by a warm and inviting atmosphere. The spacious and well-appointed rooms offer a comfortable retreat after a day of exploring the vibrant city. With modern furnishings, plush bedding, and stunning city views, every detail has been carefully designed to ensure your utmost comfort and relaxation.
Indulge in a wide range of dining options at Hilton Petaling Jaya, from exquisite international cuisine to authentic local delicacies. Whether you're in the mood for a casual meal or a fine dining experience, the hotel's restaurants and bars cater to every palate. After a satisfying meal, unwind by the sparkling outdoor pool or rejuvenate your senses at the luxurious spa.
With its convenient location in the heart of Petaling Jaya, Hilton Petaling Jaya is the perfect choice for both business and leisure travelers. Explore the vibrant city and discover its cultural treasures, shopping malls, and entertainment venues, all within easy reach. Book your stay at Hilton Petaling Jaya today and experience affordable luxury in Kuala Lumpur.
Excellent Hospitality and Friendly Staff
Hilton Petaling Jaya in Kuala Lumpur, Malaysia, has garnered rave reviews from its guests for its excellent hospitality and friendly staff. Visitors have consistently praised the hotel for its warm and welcoming atmosphere, with all the staff being described as friendly and helpful. Guests have also commended the cleanliness of the rooms, ensuring a comfortable and enjoyable stay. The hotel's breakfast buffet has received high praise, with many guests raving about the delicious spread offered. The hotel's location is also highly regarded, with guests appreciating its convenience. Overall, Hilton Petaling Jaya is a well-managed hotel that provides a memorable experience for its guests.
Exceptional Customer Ratings at Hilton Petaling Jaya
Discover a hotel that consistently receives exceptional customer ratings at Hilton Petaling Jaya. With an impressive overall score of 8.5, this hotel in Kuala Lumpur, Malaysia is a top choice for travelers seeking a memorable stay. From the moment you step into the elegant lobby, you'll be greeted by a warm and friendly staff whose performance has been rated an outstanding 8.7. Their dedication to providing excellent service ensures that every guest feels valued and well taken care of throughout their stay.
One of the standout features of Hilton Petaling Jaya is its excellent value for money, receiving a rating of 8.4. Guests appreciate the high-quality facilities available, which also receive the same score. Whether you're looking to relax by the outdoor pool, work out at the fitness center, or indulge in a pampering spa treatment, this hotel has it all. The well-maintained facilities guarantee a comfortable and enjoyable experience for all guests.
Cleanliness is another aspect where Hilton Petaling Jaya truly excels, with a rating of 8.7. From the immaculate rooms to the spotless public areas, the hotel maintains a high standard of cleanliness throughout. Guests can rest assured that their accommodations will be pristine and free from any unwanted surprises. Additionally, the hotel's convenient location, rated 8.4, allows guests to easily explore the vibrant city of Kuala Lumpur, with its numerous attractions and shopping destinations just a short distance away.
Experience the exceptional customer ratings for yourself and book a stay at Hilton Petaling Jaya. With its friendly staff, excellent value, top-notch facilities, impeccable cleanliness, and convenient location, this hotel is sure to exceed your expectations and provide a memorable stay in Kuala Lumpur, Malaysia.
Excellent8.5
Facilities
Excellent8.4
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Provided by verified guests of
Excellent
10 most recent verified ratings received by the property
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Show reviews that mention
420 meters to public transportation
Airport transfer
Free Wi-Fi in all rooms!
Daily housekeeping
First time Hilton”
My first time in this five star hotel start from I am entering the hotel They treat me like a king I am totally maze the attitude positive and encouragement to the guess. I didn’t expect they treat me like a king because this is my first time come to the hilton Hotel I didn’t expect during my sleep have distraction because of renovation at the back of my room and one of the staff sending message to me about changing the room for convenience The staff change the room immediately without waiting response from me I’m very great and thanks to the concierge department Customer Service department and Bell boy department helping me and assisting me during my changing room The new room is very comfortable quiet and peace full and make me sleep very nicely and calmly because I’m working on the night shift and helping me to get sleep well and one more time Day service totally awesome exceptional upgraded us and powerful of any human in the department thank you For my first night in the hotel and the same time I have continue my hotel starting Saturday until Monday and my breakfast buffet totally good FNB department assisting me m my breakfast time thank you to all of your kindness
Dear Muhammad, Thank you for your kind review of Hilton Petaling Jaya. It is our delight to hear of all your wonderful experiences here with us. I am especially pleased that our team members delivered the warm and attentive service that made your experience more memorable one. We strive to give the best service and create exquisite experience for our guest and going through your comment makes we believe that we have achieved this goal. I will certainly share your compliments with my team and definitely they will be delighted. We trust that we will have another opportunity to welcome you back to Hilton Petaling Jaya in the future. Thank you Sincerely Andre A Gomez General Manager
Hilton firstime”
My first time in this five star hotel start from I am entering the hotel They treat me like a king I am totally maze the attitude positive and encouragement to the guess. I didn’t expect they treat me like a king because this is my first time come to the hilton Hotel I didn’t expect during my sleep have distraction because of renovation at the back of my room and one of the staff sending message to me about changing the room for convenience The staff change the room immediately without waiting response from me I’m very great and thanks to the concierge department Customer Service department and Bell boy department helping me and assisting me during my changing room The new room is very comfortable quiet and peace full and make me sleep very nicely and calmly because I’m working on the night shift and helping me to get sleep well and one more time Day service totally awesome exceptional upgraded us and powerful of any human in the department thank you For my first night in the hotel and the same time I have continue my hotel starting Saturday until Monday and my breakfast buffet totally good FNB department assisting me m my breakfast time thank you to all of your kindness
Dear Muhammad, Thank you for leaving us with great review. Good to hear that our team member has done an excellent job in delivering their hospitality services which exceeded your expectations. I will certainly share your wonderful appreciation with our team members. We take pride in service excellence and nothing encourages the team more than kind compliments like yours. We trust that we will have another opportunity to welcome you back to Hilton Petaling Jaya in the future. I look forward to welcoming you back to our hotel again soon! Thank you Sincerely Andre A Gomez General Manager
Value for Money”
took a one nights stay as i was too tired from returning from a trip overseas. I must say it was the best decicion i have made!! the room in the newly renovated wing was spacious . Bed and pillows super comfortable, the towels were clean and so fluffy! :) In a world where hotels increasingly do not provide the full range of toiletries, i was surprised that Hilton PJ still does! Shampoo, handwash, body wash and body lotion were from Crabtree and Evelyn. i felts so clean and my skin pampered. It was EXACTLY the rest and rejuvenation I needed after my long trip. love it! Location wise, of course it is not in KL, but it is easy enough to access the Federal Highway to KL if you are driving. Lots of eateries opposite the road. I would definitely recommend for a relaxing staycation if you are in need of one!
Dear Vanissa, Thank you for your kind review of Hilton Petaling Jaya. It is our delight to hear of all your wonderful experiences here with us. I am especially pleased that our team members delivered the warm and attentive service that made your experience more memorable one. We strive to give the best service and create exquisite experience for our guest and going through your comment makes we believe that we have achieved this goal. I will certainly share your compliments with my team and definitely they will be delighted. We trust that we will have another opportunity to welcome you back to Hilton Petaling Jaya in the future. Thank you Sincerely Andre A Gomez General Manager
love it!”
just spent 1 night here for doc appointment at assunta hospital which only 3 mins away from the hotel by grab. the restaurants inside the hotel are exceptional. great food, not really pricey. LOVE THE GYM AREA!!! 24 hours gym spacious and there are also saunas. the room itself was spacious, clean. since its not in the main tourist area, its Kinda quiet which is fine by me. will definitely come back here if we visit KL
Dear Kei, Thank you for your kind review of Hilton Petaling Jaya. It is our delight to hear of all your wonderful experiences here with us. I am especially pleased that our team members delivered the warm and attentive service that made your experience more memorable one. It brings us great joy to hear that you enjoyed many aspects of your stay here including the products offered; hotel locality, food selection as well as the warm service. I will certainly share your compliments with my team members and definitely they will be delighted. We trust that we will have another opportunity to welcome you back to Hilton Petaling Jaya in the future. Thank you. Sincerely Andre A Gomez General Manager
Hotel ”
Stayed 4d3n at Hilton PJ due to its convenient location. Food is good and cafe staffs are friendly, waiters should be more alert while on duty as one guy dropped the tray while passing by our table and my wife’s back got hit by the tray. Quite disappointed with the room conditions since it is a 5 stars rating hotel. We got a room which during check in, bathroom floor was not cleaned properly with stains, basin full of cracks, water leaking out from bottom of basin and entrance of bathroom floor with rusty marks, end up we need to ask for floor mats to cover those water leaking areas and request to change those mats with rusty marks everyday. Bathroom size is small, shower area without glass door resulting bathroom floor is always wet after showering. Facing tap water discolouration (due to on going maintenance work) and water temperature inconsistency issue from first day until last day of our stay. Tap water could turns very hot and discoloured out of sudden even if temperature is not adjusted and even in the mid of water running. Night duty manager did offer another room for shift but the room is having same water temperature inconsistency issue after performing check by own. Expect room conditions to be examined by staffs before offering to guest instead of having guest to perform condition check by their own. There is no facilities or play room for kids, not so friendly to family with young children.
Dear Goh, Thank you for taking the time to share your experience. I was very concerned to learn of the shortfalls in both the hospitality and the hardware. Hospitality and service elements are the core of our business and that we have fallen short of your expectations is very disappointing. I would like to offer you my sincere apologies for the lack of warmth on check in and what seems like the continuation of that theme during your stay. We also appreciate you raising the points on the product elements as well. Please know that this has our full attention and we will improve the experience for the future. We will endeavour to reach out to you further, outside of this platform, to have a conversation about your feedback. Thank you. Andre A Gomez General Manager